I am happy to report that we have had a great experience using GLOBODOX on our network. we have more than a dozen users connecting to GLOBODOX with over 35,000 files stored inside the system with more feeding in daily. The performance is great. The system is reliable. The search and retrieval is fast and easy.
A few times we have had questions about configuration or upgrades and needed to reach out to support, they have responded quickly (within a few hours) and they have been great at diagnosing and solving the issues.
If you are searching for a document management solution but can’t figure out why some of those solutions cost as much as they do, GLOBODOX may be exactly what you are looking for. It has been for us.
I have implemented a generic, but highly sophisticated and intuitive, document management system called GLOBODOX (www.GLOBODOX.com) for only about $4000. GLOBODOX is clearly the most user-friendly and intuitive document management system out there and requires almost no training at all to use it effectively.
I have scanned all my charts into this system, and now have an easy to use paperless medical record. We use wireless tablet PC’s in the exam rooms, dictate all our notes and correspondence with voice recognition (Dragon), all faxes and hospital records are imported paperlessly or scanned into the system, we fax letters without printing, we have easily established electronic workflow for documents, we save our files as requisite non-editable tiff files complete with non-editable meta-data for every document and secure encryption, and we now have a completely paperless office, and my staff absolutely love it!! Importing documents is a snap, either simple drag-and-drop directly into the desired location in GLOBODOX, or scan directly into GLOBODOX with the click of a mouse.
With a careful planning and implementation, there were almost no transitional challenges, and definitely no meltdown in operations!
Furthermore, ITAZ support is highly responsive and very knowledgeable, and there is also even enthusiasm in ITAZ to take suggestions from its users to further enhance the product. For anyone seeking a paperless solution, medical or otherwise, GLOBODOX is the answer.
I would like to thank Itaz for providing modern document management system that gave me exactly what I was looking for. Initially, there was one feature missing that kept us as a user but when I mentioned that to the support team at Itaz, they had added that feature to GLOBODOX within a week and personally emailed me to let me know it was now included.
INow that is first class support.
The key advantages of GLOBODOX over for us were document versioning, file encryption, document templates and the ability for the software to handle MS Office 2007 documents within the preview window. Knowing their support was pro-active and quick just made the transition from very easy. Since moving to GLOBODOX, we have also utilised features that we never thought we needed or could make use of. We now make use of the multi-user logins across a local area network, document types and stacks. Options that were not previously available with our previous software.
We also had the specific requirement that the software ran on Vista 64 bit and whilst some other document management software didnt allow this, there was no problem with GLOBODOX. We even tested it with Windows 7 beta and it worked on that as well.
Thank you Itaz for listening to what your customers would like and acting upon it to provide a valuable software to our business.
I used my Internet skills to search the web for the best all around solution for document management. It needed to be affordable and run in a database we used here at the store. It also needed to be easy to scan and enter information.
After putting a variety of different solutions under a microscope GLOBODOX became the obvious front runner.
We have not been disappointed. We have since created numerous custom fields and custom document types allowing us to separate our business paperwork into neat understandable sections. We can instantly find documents for any purpose without having to run to a filing cabinet or sift through a stack of papers.
It has changed our business model and we look forward to a long productive relationship with this product.
If that were not enough, I would like to also say that the support for this product is wonderful. The team at GLOBODOX obviously cares about customer satisfaction and repeat business. It shows in how responsive they have been when customer specific problems arise.
Potential customers may feel free to contact us via our website with any questions about our experience.
Being able to create our own custom fields is a great feature. We are able to file our PDF, Word and other digital “paperwork” away based on any criteria that we require. Retrieving the information is a snap as well, using the integrated simple or advanced search features in DoQuments or by using our own custom SQL queries to the database. Now, all of our counter paperwork, bills, letters and invoices are all highly available secure in our servers, ready to be located and viewed at a moments notice.
The Itaz support team has been exceptional. Their quick responses, personal emails and follow ups to the few issues I’ve encountered have always been much more than I expected. Any time there has been an issue they have quickly fixed the problem and updated the entire application with new code to totally address the issue.
We have been very satisfied with the performance and support of DoQuments and look forward to its continuing development.
GLOBODOX provided an off-the-shelf simple to use means to organize the historic library of technical reports and data sets.
As we experimented with our non-standard use (archiving) of your software we called upon your technical support group several times and they always responded promptly — they even adapted the software for us so that we could transfer the database onto a portable drive.
We believe that this software best met our needs and was within the budget for this temporary and relatively smaller data project. The customer service has been outstanding. When we have had questions our e-mail has been answered in 24 hours, or less, each time.
…service, ease of use, multi-user friendly, simplicity, can be fitted to a smaller project, economical (didn’t have to buy a large, complex software package and that would be overkill), responsive service when needed…
Alot of my documents are faxed into my network and then I easily file them into DoQuments. The record is quickly completed for a new document via auto-fill.
Queries are lightening fast and a table is displayed showing all the documents for that query. Simply highlight and click and the document appears.
There are alot of additional “neat” features that I have had no reason to use such as templates etc. The price is reasonable. Upgrades are released frequently throughout the year. Support is excellent.
It has been a good investment to date.
If you have been hesitating about digitizing your archive, and never found the programme that did all the things you needed, Doquments might give you the final push to take the gamble.
It is easy, comprehensive and flexible, and gives you the feeling that you’re on top of all the stuff you have to keep track of.
As a solo-practitioner attorney, I could not afford the very expensive document management systems that the large law firms use. When I searched for an affordable alternative, I was delighted to find the GLOBODOX database by ITAZ. This product was inexpensive, but very powerful and easy to use.
I really appreciate your tech support – it is very prompt and usually fixes my issues immediately. I also really like your product – it works well, is intuitive, has a good help file – well done. Thanks.